Custom software, AI and managed IT

Custom software and AI, vetted to perform.

We design, build, host and support the applications your business depends on. Every release is checked against a written standard, and every AI feature is tested against targets we agree with you before it goes live.

Book a consultationSee what we build
  • Written service levels
  • Security-first engineering
  • You own the code we write for you

Why Vetra

Vetted means we check our work, and show you

The name stands for trust, reliability and accuracy. These are the commitments behind it.

Trust

A named engineer is accountable for your project, and what we agree is written down.

Reliability

Releases follow a checklist, and hosting and support come with written service levels.

Accuracy

Features are tested against agreed targets, and AI output is measured, not assumed.

Accountability

Plain-language reports, itemised pricing, and code you own.

Led by an engineer with 14+ years of software delivery experience.

Solutions

Applications for four industries, customised to each client

One team handles discovery, design, build, launch and ongoing support. Nothing is forced into a template.

Inventory management

Know what you have, where it is and when to reorder.

  • Live stock across locations
  • Barcode and QR scanning from a phone
  • Low-stock alerts and purchase orders
  • Batch, expiry and supplier tracking
With AI, optionalDemand forecasts to suggest reorder quantities, with the forecast error reported to you.

Healthcare

Apps for clinics and care providers that save staff time and protect patient data.

  • Appointment booking and reminders
  • Patient portal and billing workflows
  • Role-based access and audit trails
  • Designed with privacy rules such as HIPAA in mind
With AI, optionalDrafting of visit summaries for a clinician to review and approve. Never an automatic diagnosis.

Real estate

Tools for agencies and property managers to list, sell and manage faster.

  • Listings with search and filters
  • Lead capture and follow-up tracking
  • Tenant, lease and rent management
  • Document and contract storage
With AI, optionalLead scoring and listing descriptions drafted for an agent to edit.

Customer service and CRM

One platform that organises, automates and scales support across every channel.

  • Shared inbox and ticketing
  • Automated routing and escalations
  • Full conversation history per customer
  • Email, chat, phone, WhatsApp, SMS and social
With AI, optionalSuggested replies and ticket triage, with an agent approving anything customer-facing unless you choose otherwise.

AI solutions

AI that earns its place, with numbers to prove it

We build AI features only where they help, and we agree how success is measured before we start.

Knowledge assistants

Answer staff or customer questions from your own documents, with sources shown.

  • Answers cite the source passage
  • Says so when it cannot find an answer

Document processing

Extract fields from invoices, forms and emails into your systems.

  • Field-level accuracy measured on your samples
  • Low-confidence items routed to a person

Support automation

Triage tickets and draft replies for your team.

  • Human approval for customer-facing replies
  • Resolution and escalation rates reported

Forecasting and analytics

Demand, stock and lead forecasts built on your history.

  • Forecast error reported against a simple baseline
  • Re-checked on a schedule

Workflow automation

Automate repetitive steps between your systems.

  • Every action logged
  • Approval steps where the impact is high

AI assessments

A short review of where AI could and could not help your business.

  • Written findings and a ranked shortlist
  • Honest about where AI is the wrong tool

What we commit to on every AI project

  • An evaluation set built from your real examples, and a target agreed in writing before build starts.
  • The measured result reported to you before go-live, and again after any model or prompt change.
  • Human review for the actions you define as high impact.
  • Logs of AI inputs and outputs, kept as agreed, so decisions can be traced.
  • No promise of 100% accuracy. We tell you the error rate we measured and how errors are caught.

Read how we use AI responsibly

IT services

The foundations your software runs on

Pick one service or let us run it all, under one agreement with written service levels.

Managed IT and helpdesk

One number to call when something breaks.

  • Remote support
  • Device setup and replacement
  • Onboarding and offboarding

Cybersecurity

Layered protection against phishing and account takeover.

  • MFA and endpoint protection
  • Email filtering and awareness training
  • Vulnerability scans and reports

Cloud and migration

Move email, files and apps with a plan and a rollback path.

  • Microsoft 365 and Google Workspace
  • Azure and AWS
  • Quarterly cost reviews

Network and Wi-Fi

Office networks that stay fast and monitored.

  • Firewalls, switching and Wi-Fi
  • Multi-site VPN
  • Uptime alerts

Backup and recovery

Backups restored in test, so you know they work.

  • Automated daily backups
  • Recovery targets in writing
  • Scheduled restore tests

IT consulting

A roadmap and budget you can take to leadership.

  • Planning sessions
  • Vendor and licence reviews
  • Compliance readiness support

Hosting

Hosting managed by the team that built it

Websites, applications and business email, with one team to call if anything goes wrong.

Website and app hosting

Secure hosting for business websites and the applications we build.

  • HTTPS certificates managed and renewed
  • Daily backups with restore tests
  • Monitoring and alerting
  • Security patching

Cloud servers

Dedicated environments on Azure, AWS or private servers.

  • Automated deployments and rollbacks
  • Access control and audit logs
  • Scaling for busy periods

Domains, email and DNS

Domains, business email and renewals in one place.

  • Renewal reminders
  • Email with your own domain
  • Spam and phishing filtering
  • Migration from your current host

The hosting targets we commit to are summarised on the service levels page.

Trust centre

What enterprise buyers ask for, in writing

Read these before you talk to us. They are the same commitments that go into your contract.

Responsible AI

How we test accuracy, keep people in the loop and handle your data in AI features.

Read how we use AI →

Service levels

A sample summary of response times, hosting targets and backups, so you can compare before you sign.

See the sample summary →
  1. Step 1

    Discover

    We map workflows, users and goals, then agree scope, budget and success measures.

  2. Step 2

    Design

    Clickable prototypes you test with your team before code is written.

  3. Step 3

    Build

    Short sprints, a working demo at the end of each, and the release checklist on every release.

  4. Step 4

    Launch and support

    Testing, training, supported go-live, then monitoring and a maintenance plan.

FAQ

Common questions

Who owns the software you build?

Code we write specifically for you is assigned to you under your contract. Open-source and third-party components keep their own licences, and any reusable tools we bring are licensed to you for use with your system. This is stated in the agreement before work starts.

Do you offer written service levels?

Yes. Support and hosting agreements include a service-level schedule with response targets, support hours and backup commitments. A sample summary is on the service levels page.

Can you add AI to an existing system?

Often, yes. We start with a short assessment, agree what success looks like in numbers, and only then build. If AI is not the right tool, we say so.

Do you hold security certifications?

Not yet. We follow the practices listed on the security page, and we will say plainly if a certification is something you require. We can complete your vendor security questionnaire.

Can you host something we already have?

Yes. We review your setup, plan a tested cutover and then monitor and back it up.

How is pricing structured?

Projects are quoted with scope and a price before we begin. Support and hosting are priced per month. Everything is itemised.

Contact

Tell us what you need

Tell us about your business and what you want to build or fix. An engineer replies within one working day with questions and next steps.

Email
Info@vetratech.in
Phone
+919xxxxxxxx1
Hours
Mon to Fri, 9:00 to 18:00 IST